Dishonest or Stupid?


OK...you go into a store and let's say find a sale on canned salmon. The sign on the shelf says SALE 3 cans for one dollar. You figure, "Gee, I really like salmon and this is a good price." You proceed to the check out and are promptly told that, no that's really not the price instead it's one can for three dollars. You suggest they check the price on the shelf and you go along. When they get there, sure enough the sign says 3 cans for one dollar. The friendly store personnel with you proceeds to rip off the sign. Not only does he refuse to sell them at the posted price, he calls you "chicken shit" for trying to "get one over on them".
This actually happened in Ruidoso, New Mexico at the Lawrence Brothers IGA Grocery on Mechem Drive. The store employee making the statements is Greg Hargrave (audio file from the incident available upon request for a fee). The exact product was cat food and I've included photos to document the event. The first is a photo of the actual marked price. Along with that is a photo of Mr. Hargrave ripping down the signs about 30 seconds prior to his calling me "chicken shit". The price marked is for 119 cans of catfood for $3.00. That may have not been the intention but are they so brain dead they don't read what they post? There was not a retraction or any exclusions posted anywhere in the store or their newspaper flyer. Mr. Hargrave reminds me a great deal of my 10 year old grandson, who's having a great deal of trouble with the concept of "accepting the consequences of his own actions." He constantly blames others, invents excuses but rarely admits "I screwed up, it's my fault and I'm willing to accept the consequences of my actions". But of course, he's only 10. Others have a more serious deficit. An aggressive attorney probably would have labeled it "Deceptive business practices". I'm not so sure...maybe they're just not that intelligent.
This appears to be a violation of state law, plus an indication of the warm response you'll receive at Lawrence Brothers Store. The clear alternatives are the Thriftway, just about a half mile south of Lawrence Brothers, or the Super Walmart about 10 minutes from the epicenter of customer abuse, Lawrence Brothers style. And then there's the issue of price. Here's one from experience. A bag of 8 o'clock coffee at Lawrence Brothers...$7.15...Walmart $3.95. Do you get the idea?
Mr. Hargrave was not hesitant in speaking directly for Lawrence Brothers. This appears to be the official corporate response. To quote him directly, "It's my store, I can do anything I want." If you want convenience they are certainly there. If you'd rather do business with some one that at least considers you a human being check out the others.




















